MONTGOMERY, AL (WSFA) - It's an answer residents in flood damaged neighborhoods like Happy Hollow hoped to avoid.
The Federal Emergency Management Agency, which already agreed to help local governments, denied individual assistance.
That means the people waiting for disaster relief won't get it.
"I am shocked. It certainly looks like the government is taking care of the government, but not individuals," said Mayor Todd Strange during a Monday press conference.
"It's a shot in the gut. It really is. Especially with what we had to put up with and had to deal with," said flood victims Steve Shields,
Some residents are outraged by the government's response.
"It's astounding that everybody else gets their due justice with the flooding and we're still without any help," Shields said.
Neighbors are taking matters into their own hands, building their lives back together piece by piece.
"It's all you can do. Just get it back together," said Rick Littleton of Montgomery.
While some homeowners do what they can, others deal with the cold financial truth: they have to deal with the damage themselves.
"Putting [my home] back, just to livable conditions, is $27,000 dollars. I don't have that kind of money, and a lot of people on this street don't have that kind of money," said Melanie Math, also of Montgomery.
It's a tough pill to swallow, but the fight isn't over yet.
City and state leaders will mount an appeal in the next 30 days. Homeowners are more than willing to help.
"If we have to do what needs to be done to help them, we will," Math said.
The Montgomery City-County EMA is in fact asking for help from residents.
Workers are getting an appeal together, but they need flood victims to email pictures of damage.
Staffers suggest residents send photos--along with their names, addresses, and phone numbers--to firstname.lastname@example.org.