MONTGOMERY, AL (WSFA) - Some River Region residents who've waited for federal assistance to repair their damaged property got denial letters in the mail this week. FEMA says don't be alarmed, however.
"A denial letter doesn't necessarily mean that an applicant is not eligible for assistance," said FEMA's Federal Coordinating Officer Albie Lewis. "It might mean that FEMA does not have all it needs to reach a decision, such as insurance information, or a complete address."
The denial letters should explain why the application wasn't approved and what needs to be done before resubmitting it.
FEMA says, by law, it and states can't duplicate what insurance covers so they may need more insurance information from the victims. Applicants have up to 12 months from the date they registered with FEMA to submit insurance information for review and possible approval of disaster assistance.
If the application is denied, there is a 60 day right to appeal once the decision letter has been mailed.
FEMA Helpline at 800-621-FEMA (3362)
or TTY 800-462-7585.
Lines are open daily from 7 a.m. to 10 p.m.