Sitel lays off 150 in Andalusia - WSFA.com Montgomery Alabama news.

Sitel lays off 150 in Andalusia

Posted by: John Shryock - bio | email

ANDALUSIA, AL (WSFA) - A Covington County employer announced bad news Wednesday morning. Pink slips will soon go out to more than 150 people.

The layoffs are set to hit Sitel, a customer call center. The affected employees will be let go on December 1.

It wasn't long ago Sitel was seeking job applications. It hired more than 200 people in February.

WSFA 12 News spoke with Andalusia mayor Earl Johnson after the layoff news broke.

Mayor Johnson admits the reduction is significant but says he's confident the remainder of the workforce will remain stable and that managment is aggressively seeking new clients to absorb the loss.

Johnson added that the decision to terminate numerous employees was not a reflection on the workforce or Sitel's performance.

Mayor Johnson's full statement

As mayor of the City of Andalusia, I am saddened to hear that Sitel will terminate the employment of 150 of their customer service representatives, coaches and learning specialists on December 1, 2009.

First and foremost, I wish to say how deeply sorry I am for the affected individuals and their families. Such news is always bad, but it is especially so as we near the holiday season. Second, it is important to remember that while this is a significant reduction in Sitel's operation, we are confident that the remainder of their workforce is stable and that management is aggressively seeking new clients to absorb the loss.

Sitel remains a viable member of our business community and is committed to Andalusia and Covington County. This decision is not a reflection on our workforce or Sitel's performance. Likely, it is the result of a business decision based on factors beyond the control of anyone involved.

This event also reminds us that we must redouble our efforts to attract new jobs to our community and work to expand existing businesses and industries . We must never grow complacent with job development as our economy is truly global and subject to the pressures of constant competition.

WSFA 12 News is seeking further reaction and will have more information as it becomes available. Watch WSFA 12 News and 5:00 and 6:00 for the latest.

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