TUSKEGEE, AL (WSFA) - "Nothing. That's the problem, we see nothing."
Like most folks, Donald Taylor is used to seeing water flowing from his faucets.
"We want to see water," he says.
But these days his water's coming from a different source--a gallon-sized water jug.
"I have to go to Auburn, 10 miles, to buy water, get water from a service station, whatever we have to do, just so we can have the basic necessities around here," he adds.
The Macon County Water Authority says recent cold weather froze their pipes causing many to burst and water to pour out.
"It emptied our tanks," says Macon County Water Authority Operator, Ernest Adams.
And it's leaving folks like Taylor with a limited supply.
"Yesterday for instance, it was on for two hours, they cut it off for the rest of the day," he says.
But the water authority says its crews are working around the clock.
"Quite a few man power hours, quite a few," adds Adams.
It's all to get water flowing to the nearly 400 affected residents.
"We've been working day and night looking for leaks, repairing leaks, going to customer houses, securing their lines," adds Adams.
Right now Taylor waits, hoping the next time he turns on his faucet clear water is what he gets.
"We pay our water bills and we expect a certain level of service and we're not receiving that service," says Taylor.
Any discount residents might get on their water bill is up to the authority's water board.
Right now operators are just asking customers to be patient. They say they're about 2/3 of the way done with repairing leaks.
They hope to have everything back to normal by early next week.
Operators ask you to please call the Macon County Water Authority Supervisor if you're having problems at 334-221-2381.