MONTGOMERY, AL (WSFA) -
Marvin Davis just had a bad feeling when he turned over his insurance check of more than $5,000 to what he remembers a young man representing American Shingle. Davis even signed what appears to be a legitimate-looking contract.
"They never did give me an estimate," said Davis.
But Davis turned over the money anyway.
"I was trying to do the right thing," said Davis.
That was July 6th and now more than a month later, Mr. Davis is still waiting. No roof repairs, no sign of anyone from American Shingle. Davis says he needs a new roof on his home because he has hail damage, and consequently, he has two leaks.
"You call and don't get nobody on the phone," said Davis.
According to the Georgia Insurance Information Service in Atlanta, American Shingle suddenly closed its Atlanta headquarters Thursday and reportedly fired 100 employees.
WSFA 12 News reporter Bryan Henry talked with David Coleman by phone, Executive Director of Georgia Insurance Information Service in Atlanta.
"You had newly-hired employees go to a meeting and found out there was no meeting and no longer had jobs," said Coleman.
In the meantime, the Georgia governor's office on Consumer Affairs has started its own investigation into the matter based on consumer complaints.
Much like Davis WSFA 12 News called, too.
This is what we got when we called the American Shingle office in Birmingham. The phone recording says the 'number you have reached is temporarily disconnected.'
And WSFA 12 News called the company's Customer Service line in Atlanta and got this
'Thank you for calling American Shingle. Our office is closed while we relocate our facilities. This will allow us to serve you better. We'll reopen Monday, August 16th. Thank you.'
Davis says American Shingle told him someone will be by his Montgomery home next week but Davis isn't holding his breath.
"By the time he walked out the door, I didn't have a good feeling about it," Davis said.
Marvin Davis says this is the most money he's ever lost at one time, a lesson learned the hard way.
"The first thing I would say is you don't give them all the money at once," said Davis.
And check for references before turning over any of your money.
The Alabama Attorney General's Office wouldn't say if it's investigating American Shingle but it is reviewing 20 complaints throughout the state.
Georgia officials say they didn't know how many Alabamians may have paid for services they have yet to receive but we do know of at least three other homeowners in the River Region who are still waiting for American Shingle to either start or complete its work.