PRATTVILLE, AL (WSFA) - In the air conditioning and heating business for nearly two decades, Christy Chatman is on the phone quite a bit.
A call Monday morning caught her off guard.
"They claimed that they were with AT&T, from the collections department, collecting on an old debt," Chatman said.
The caller on the other end of the line wanted money--lots of it.
"I owed them $499, and they said it was for advertising on the internet for the years of 2008 and 2009," she explained.
There's only one problem: Chatman says her company doesn't advertise online.
After repeated attempts, the caller demanded the money immediately.
Christy called AT&T, who denied any involvement in the calls. The company's spokeswoman tells us these types of phishing scams aren't uncommon.
"There are--from time to time--scams taking place with regard to AT&T and Real Yellow Pages, and based on what the customer is saying is not at all consistent with how we do business," said Sue Sperry of AT&T Alabama.
When these scams do pop up, it's important to verify who you're talking to.
"We would never go through a third party, certainly not Western Union, or ask for a credit card over the phone," Sperry explained.
AT&T asks anyone who gets one of these calls to contact them at 1-800-288-2020.@