Parents seeking information on their child's bus number or route will have a convenient way of accessing the information beginning on Monday, August 8.
Montgomery Public Schools' Transportation Department will open a hotline for parents that will run through September 9. Parents may call (334) 223-6900 to be connected to transportation staff members during the following dates and times:
- August 8-11, 2011 (Monday-Thursday), 8 a.m.-5 p.m.
- August 15-19, 2011 (Monday-Friday), 8 a.m. - 5 p.m.
- August 22-September 9, 2011 (Monday-Friday), 9: 30 a.m. - 1 p.m. (Closed on September 5 for the Labor Day holiday)
Though the hotline has five lines, there may be times when the phone lines are busy. Callers who don't immediately get through may leave a message, which will be returned by transportation staff or they may send an email to email@example.com. Callers may also leave questions for staff on voice mail after hours and leave their name and daytime phone number so someone can get in touch with them.
"We're anticipating a lot more calls and emails this year because many students will be going to different schools due to the recent grade level reconfigurations and school consolidations," said MPS Transportation Director Michael Cox. "When parents call, we need to know their name, home address, phone number and zoned school in order to give them the most accurate information."
Parents who do not know their child's zoned school may call the Parent Advocate and Liaison for Students Office at 223-6850 or they may use the school zone feature on the MPS website under the Parents section at preparingstudentsforlife.com