Veterans today are having a harder time
finding jobs than most Americans -- but why? They leave the military
with sought-after skills. Most are willing to move for the right job.
Employers who hire them overwhelmingly say they're glad they did.
So what's the problem? In April, Monster.com,
the world's largest job-search site, and its subsidiary Military.com,
the biggest online resource for current and former service members,
surveyed 900 employers and more than 900 returning veterans in an effort
to find out.
Their results, released Wednesday in their
second, semiannual Veterans Talent Index (VTI), found that majorities of
both veterans and employers feel that men and women are leaving the
military well prepared to do civilian jobs, but badly prepared to land
them.
"There's a communication gap here," says T.L.
McCreary, president of Military.com. "It seems like the veteran and the
employer talking past each other, at times."
One hurdle is learning to speak with less military jargon.
Take the example of a Navy fire controlman,
the person who operates a ship's weapons systems and fires its missiles.
On discharge, if he sends a resume full of military acronyms and
Tomahawk missiles to a computer or electronics company, he's unlikely to
even get an interview. Translated into civilian language, though, his
qualifications could be perfect, since his day-to-day military work was
operating, maintaining, and repairing sophisticated microcomputers.
Whether the veteran can spell that out could mean the difference between
a good job and an unemployment statistic.
"There's misunderstanding on both sides of
the aisle," says Jason Hansman, membership director for the nonprofit
Iraq and Afghanistan Veterans of America.
"When less than one percent of the population
has served, it's hard for the other 99 percent to relate to their
experience and then be like: ‘Yes, this person can help my bottom line.'
"
But there's a great need to bridge that
gap -- on both sides. Since Sept. 11, 2001, 2.7 million US veterans have
served in the military. According to the Bureau of Labor Statistics,
their unemployment rate is 9.2 percent -- compared with 7.6 percent of
nonveterans -- and young workers and women suffer even higher rates.
Over a million more Iraq and Afghanistan-era veterans are expected to
return to civilian life in the next five years.
The Veterans Talent Index reports that many
come home with the very training employers seek: information technology
skills, or management experience. Ninety-nine percent of employers who
have hired veterans say they did their jobs as well or better than
civilian counterparts, and 99 percent would recommend hiring a veteran.
Veterans, too, feel relatively confident
about their abilities; 75 percent agree that their military skills are
valuable in civilian careers. But they despair of actually getting those
jobs: just 29 percent said they are confident about finding work that
suits them.
This frustration is one reason President
Obama's "To Do List" for Congress includes a proposed Veterans Jobs
Corps, which he plans to highlight again Friday on a visit to a
Minnesota manufacturing plant. The legislation would help Iraq and
Afghanistan veterans get jobs as police officers, firefighters, and
otherwise serving their communities.
Other existing programs seek to improve
veterans' ability to transition to the civilian workforce. Only 39
percent of employers tell VTI that "veterans or those with prior
military experience are prepared for a career transition out of the
military;" while 47 percent of veterans say they felt prepared for the
transition.
The "VOW to Hire Heroes Act," which the
president signed in November, made the Defense Department's Transition
Assistance Program mandatory for returning veterans. But the jobs
training portion is just a sliver of the broad program.
VTI authors see this as a useful first step,
but suggest major changes to the job transition program. It shouldn't
consist of an outdated slideshow in a classroom, they say. It should aim
to get service members up to speed on all the online search and
networking tools their civilian peers, and competition, are using:
Monster.com, CareerBuilder.com, Facebook, and LinkedIn, as well as
military skills translators and resume building sites.
"Most of what we see the transition
assistance program doing is training people how to get out -- not how to
get ahead," says Mr. McCreary, himself a retired Navy rear admiral.
"The military spends billions of dollars a year on training; it wouldn't
hurt for them to train people for this transition to the level they
train you for everything else."