Scammers pose as Microsoft tech support workers - WSFA.com Montgomery Alabama news.

Scammers pose as Microsoft tech support workers

PRESCOTT, AZ (CBS5) -

The Yavapai County Sheriff's Office is warning Arizonans of an ongoing telephone scam in which callers say they are "Microsoft" technical support employees in an attempt to persuade people to spend several hundred dollars.

Dwight D'Evelyn of the YCSO said the current phone scam employs similar tricks to that of a fake antivirus software scam circulating the internet, also known as "scareware," which tricks users by displaying a fake virus attack.

Microsoft said that the live phone version of the scam involves suspects impersonating help desk engineers from legitimate software companies on their behalf. The scammers then pretend to warn users their PCs could be infected with malware and offer a free security check.

The security check actually allows the suspects to remotely access victims' computers, download malware on their systems, and part with their credit card numbers to purchase fake security software to repair malware. 

This scam has been effective on seniors and people with limited knowledge about computers, D'Evelyn said. The victims are tricked into believing they are really speaking to a Microsoft representatives.

Some calls can last hours and will always involve payment for "services." Most of the suspects in this scam are located overseas, D'Evelyn said. The caller ID information may even display common U.S. phone numbers.

D'Evelyn said people should take the time to warn those who are less computer savvy about this scam. 

For more details, visit Microsoft's website.

Copyright 2012 CBS 5 (Meredith Corporation). All rights reserved.

  • NewsMore>>

  • Trump says more must be done to protect children

    Trump says more must be done to protect children

    Wednesday, February 21 2018 1:47 AM EST2018-02-21 06:47:03 GMT
    Wednesday, February 21 2018 9:38 AM EST2018-02-21 14:38:35 GMT

    On Wednesday, Trump will host a "listening session" that will include people impacted by mass shootings in Parkland, Columbine, Colorado and Newtown, Connecticut.

    More >>

    On Wednesday, Trump will host a "listening session" that will include people impacted by mass shootings in Parkland, Columbine, Colorado and Newtown, Connecticut.

    More >>
  • The Latest: Canada advances to men's hockey semifinals

    The Latest: Canada advances to men's hockey semifinals

    Tuesday, February 20 2018 8:12 PM EST2018-02-21 01:12:24 GMT
    Wednesday, February 21 2018 9:36 AM EST2018-02-21 14:36:33 GMT

    The Trump administration says Vice President Mike Pence was ready to meet with representatives from North Korea during his visit to the Olympic Games in South Korea but that North Korea canceled at the last minute.

    More >>

    The Trump administration says Vice President Mike Pence was ready to meet with representatives from North Korea during his visit to the Olympic Games in South Korea but that North Korea canceled at the last minute.

    More >>
  • 'America's Pastor' Billy Graham dies at 99

    'America's Pastor' Billy Graham dies at 99

    Billy Graham, America's most prominent Christian leader, was the pastor to both presidents and everyday Americans. Graham preached to nearly 215 million people around the world.

    More >>

    Billy Graham, America's most prominent Christian leader, was the pastor to both presidents and everyday Americans. Graham preached to nearly 215 million people around the world.

    More >>
Powered by Frankly