SOURCE: Answer United
Industry Leader Expanding to offer Live Chat, Email Response, Agent Callback, and More.
(PRWEB) February 22, 2013
Answer United, the award-winning nationwide answering services company, has greatly expanded its internet-based services. These new services include live chat, agent callback from the client’s website, email read and response, and toll-free number response with the number added to the client’s website. All of these services are expanding upon Answer United’s award-winning voicemail, call center, and answering services.
“As businesses change and integrate themselves with the web, we must change with them to deliver the services they need,” said an Answers United Representative. “People are spending more time on the internet and we have converted our answering services to web platforms in order to accommodate that need. Site visitors can live chat with trained professionals, receive quick email responses, and much more. We are very excited for this expansion of answering services and know that our clients are excited as well.” Answer United’s new live chat service allows anyone using the site to “chat” with a live agent through typed messages in real-time.
Answer United’s other services include their answering services that provide 24-hours-a-day, 7-days-a-week messaging services for businesses ranging from medical offices, attorneys, funeral homes, and more. This healthcare and business answering service never places callers on hold to answer another call and are the basis of Answer United’s business.
About Answer United
Providing answering services for over 48 years, Answer United provides 24-hours-a-day, 7-days-a-week live operator services to over 1,200 customers locally and nationwide. These clients range from independent home offices to Fortune 500 companies with large call volumes. By consistently providing quality service to their customers, Answer United has been awarded the Association of Teleservices International (ATSI) Award of Excellence for 15 straight years. Answer United is also an accredited business of the Better Business Bureau. For more detail please visit, http://www.answerunited.com.
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