Missing Women: 911 dispatcher's actions are under review - WSFA.com: News Weather and Sports for Montgomery, AL.

Missing Women: 911 dispatcher's actions are under review

Posted: Updated:
Amanda Berry and Gina DeJesus Amanda Berry and Gina DeJesus
  • More newsMore>>

  • Malaysia asks world to pray for missing plane clue

    Malaysia asks world to pray for missing plane clue

    Saturday, April 19 2014 5:21 AM EDT2014-04-19 09:21:49 GMT
    The search coordination center says an underwater robotic submarine is expected to finish searching a narrowed down area of the Indian Ocean seabed for the missing Malaysia Airlines plane within the next week,...More >>
    A Malaysian official on Saturday asked the world to "pray hard" for a clue to help find Flight 370, while authorities said a robotic submarine was expected to finish searching a patch of the Indian Ocean seabed within a...More >>
  • Health care site flagged in Heartbleed review

    Health care site flagged in Heartbleed review

    Saturday, April 19 2014 2:45 AM EDT2014-04-19 06:45:14 GMT
    People who have accounts on the enrollment website for President Barack Obama's signature health care law are being told to change their passwords following an administration-wide review of the government's...More >>
    People who have accounts on the enrollment website for President Barack Obama's signature health care law are being told to change their passwords following an administration-wide review of the government's...More >>
  • Auburn woman shot during domestic dispute

    Auburn woman shot during domestic dispute

    Saturday, April 19 2014 12:05 AM EDT2014-04-19 04:05:44 GMT
    Auburn police say a man is facing charges for allegedly shooting a woman during a domestic dispute. Johnnie L. Forte, 59, has been charged with second degree domestic violence. Auburn police officersMore >>
    Auburn police say a man is facing charges for allegedly shooting a woman during a domestic dispute.More >>
CLEVELAND, OH (WOIO) -

The actions of the 9-1-1 call-taker who received an emergency call from Amanda Berry on Monday, May 6 are under review.

While the call-taker complied with policies and procedures which enabled a very fast response by police, Cleveland Police noted some concerns which will be the focus of our review, including the call-taker's failure to remain on the line with Ms. Berry until police arrived on scene.

Please be assured that this matter will be investigated, and if necessary, appropriate corrective action taken.

Officials say the call-taker did take the call, create an event and send it to the channel dispatcher in less than 90 seconds. Within 1 minutes and 18 seconds from the time that the call-taker answered the call our dispatcher was broadcasting the assignment to available police units.

As a result of the call-taker's actions, police were dispatched and on scene in less than 2 minutes.

Copyright 2013 WOIO. All rights reserved.

Powered by WorldNow