Tuesday, September 2 2014 12:29 AM EDT2014-09-02 04:29:46 GMT
McDonald's, Wendy's and other fast-food restaurants are expected to be targeted with acts of civil disobedience that could lead to arrests Thursday as labor organizers escalate their campaign to unionize...More >>
McDonald's, Wendy's and other fast-food restaurants are expected to be targeted with acts of civil disobedience that could lead to arrests Thursday as labor organizers escalate their campaign to unionize the...More >>
Tuesday, September 2 2014 12:25 AM EDT2014-09-02 04:25:16 GMT
It's a crime that continues to generate anger and disbelief in Montgomery and beyond- the destruction of the home of Civil Rights icon Rosa Parks. The case took center stage this Labor Day at an annualMore >>
The community is uniting to help catch the criminals who desecrated a piece of Montgomery history. The vandalism of Rosa Parks' home angered many across the city and hundreds have donated in an effort to help find those responsible. Crimestoppers is hoping a bigger reward will crack the case.More >>
If you have a charge on your bank account that you feel is not legitimate, there are a lot of options for you to take in order to resolve the issue. These tips come courtesy of eHow.
Print out all emails and online bank statements that relate to the disputed charge. Save any snail-mail correspondence as well, and refer to it when you call or visit the bank.
State why you think the charge is unfair or unwarranted. Do your research before approaching the bank's representative.
Read the booklet you received when you opened your account and check the rules on the bank's website. Then check the banking rules for institutions in your particular state. Back up your complaints with facts.
Remain calm but firm when speaking with the bank's representative. Hold your ground and ask to speak to a manager if the first person you speak with can't resolve the problem.
Ask other bank customers if they have experienced the same excessive or incorrect charges. If other bank customers have endured the same problem, you will have better leverage when disputing your charge.
File a complaint about the bank with the Federal Reserve Board or your state's Department of Banking if the problem is still unresolved. This is a last resort.
Always contact another manager at the bank until you have spoken to every bank representative who is authorized to resolve the matter.
12 East Delano Avenue
Montgomery, AL 36105