Shoe repair store closes abruptly with customers' shoes locked i - WSFA.com: News Weather and Sports for Montgomery, AL.

Shoe repair store closes abruptly with customers' shoes locked inside

Posted: Updated:
  • More newsMore>>

  • Auburn woman shot during domestic dispute

    Auburn woman shot during domestic dispute

    Saturday, April 19 2014 12:05 AM EDT2014-04-19 04:05:44 GMT
    Auburn police say a man is facing charges for allegedly shooting a woman during a domestic dispute. Johnnie L. Forte, 59, has been charged with second degree domestic violence. Auburn police officersMore >>
    Auburn police say a man is facing charges for allegedly shooting a woman during a domestic dispute.More >>
  • Covington Co. Sheriff's deputy killed in crash

    Covington Co. Sheriff's deputy killed in crash

    Saturday, April 19 2014 12:03 AM EDT2014-04-19 04:03:28 GMT
    A Covington County Sheriff's deputy who was killed in a two-vehicle crash Friday morning is being identified as Deputy Heath Kelly, according to Alabama State Troopers.More >>
    A Covington County Sheriff's deputy who was killed in a two-vehicle crash Friday morning is being identified as Deputy Heath Kelly, according to Alabama State Troopers.More >>
  • Avalanche sweeps down Everest, killing at least 12

    Avalanche sweeps down Everest, killing at least 12

    Friday, April 18 2014 11:32 PM EDT2014-04-19 03:32:34 GMT
    An avalanche swept the slopes of Mount Everest on Friday along a route used to ascend the world's highest peak, killing at least six Nepalese guides and leaving nine more missing, officials said.More >>
    Rescuers were searching through piles of snow and ice on the slopes of Mount Everest on Saturday for four Sherpa guides who were buried by an avalanche that killed 12 other Nepalese guides in the deadliest disaster on the...More >>
MONTGOMERY, AL (WSFA) -

A longtime Montgomery shoe repair store on Forest Avenue closed abruptly with hundreds of dollars worth of customers' shoes locked up inside the building.

Many customers have contacted WSFA 12 News saying their personal property has been in the store for as long as eight months.

"It always says they're open and there's a return time, but the doors are always locked and there's nobody around," says Jeff Key.

Key visits the store every week to see what has happened. And that's the problem, no one knows.

Customers say they dropped their shoes off for repairs months ago and never heard back from the owners.

"You can look in and see the place has a lot of stuff inside there, but there's no way of getting it and no way to contact anyone," Key said.

We tried the phone number listed and heard this:

"We're sorry. You have reached a number that has been disconnected or is no longer in service."

Multiple customers have told us they've gone to the store and up to the door only to find sticky notes and letters from fellow customers asking for their shoes to be returned. 

"It's just no answers at all is the worst part," Key said.

A nearby business owner says he did see a sign on the door months ago stating the owner was ill and wouldn't be back for a while.

The owner of the floral boutique next door says Brenner's contacted her for help distribute shoes to a handful of customers who called demanding their belongings.

But since then, nothing.

"If we could just get our merchandise back, ya know we would be happy with that," Key said.

WSFA 12 News reached out to the Montgomery Police Department to see if there is anything they can do about getting the items out of the store.

Police were unable to reach the owner and because this is a civil issue, police say they will not investigate.

Copyright 2013  WSFA 12 News.  All rights reserved.

Powered by WorldNow