Update on AL's online insurance verification system - WSFA.com Montgomery Alabama news.

Update on AL's online insurance verification system

MONTGOMERY, AL (WSFA) -

It's impacting millions of Alabama drivers, the Online Insurance Verification System, also known as OIVS. Officials say more than 30 million verification requests have been made, but there have been some problems.

Officials says overall, the system has been a success, but some law enforcement officers are having problems verifying insurance.

State Motor Vehicle Division officials say just look at the numbers, 30 million online insurance verification system requests since January.

"We've been very pleased with the system overall. It's allowing the department to identify those registrants who may not have insurance," Alabama Dept. of Revenue Motor Vehicle Division Director Brenda Coone says.

In order to verify insurance you need four pieces of information: The policy number, NAIC number, vehicle identification and the date of the request.

"The system sends a web service call to the insurer's website and hits our system and it sends back either a confirmed or unconfirmed response," Coone explains.

"Confirmed" is evidence of insurance; "unconfirmed" if it's not for whatever reason.

Coone says over 6,500 law enforcement officers statewide are having success using the system.

But in previous reports with the City of Montgomery, and speaking with Montgomery Police Chief Kevin Murphy, WSFA 12 News has learned that many Montgomery police officers are having trouble confirming insurance.

"There are times when insurance companies may have their sites down for maintenance, so that would give you unavailable," Murphy said. Also, if any of the information is incorrect, you can get an unconfirmed message."

Officials say other states are also checking in to see how the system is working. Many are watching this system to see how successful it is and how technicians are working to resolve some of these issues.

Officials say keeping the system up-to-date and working properly is a team effort with insurance companies, the Alabama Department of Public Safety, the Department of Insurance and local law enforcement agencies.

Copyright 2013 WSFA 12 News.  All rights reserved.

  • Trending StoriesTrending StoriesMore>>

  • Billy Graham's casket was hand built by inmates at Angola

    Billy Graham's casket was hand built by inmates at Angola

    Casket built for Billy Graham by Angola inmates (Source: WAFB)Casket built for Billy Graham by Angola inmates (Source: WAFB)

    Inmates at one of the country's most well-known prisons will have a hand in laying Reverend Billy Graham to rest. At his request, Angola inmates built his casket back in 2006.

    More >>

    Inmates at one of the country's most well-known prisons will have a hand in laying Reverend Billy Graham to rest. At his request, Angola inmates built his casket back in 2006.

    More >>
  • Sheriff: School officer never went inside to confront gunman

    Sheriff: School officer never went inside to confront gunman

    Thursday, February 22 2018 1:14 AM EST2018-02-22 06:14:16 GMT
    Thursday, February 22 2018 11:28 PM EST2018-02-23 04:28:03 GMT
    (AP Photo/Gerald Herbert). Mourners hug as they leave the funeral of Alaina Petty, in Coral Springs, Fla., Monday, Feb. 19, 2018.  Petty was a victim of Wednesday's mass shooting at Marjory Stoneman Douglas High School. Nikolas Cruz, a former student, ...(AP Photo/Gerald Herbert). Mourners hug as they leave the funeral of Alaina Petty, in Coral Springs, Fla., Monday, Feb. 19, 2018. Petty was a victim of Wednesday's mass shooting at Marjory Stoneman Douglas High School. Nikolas Cruz, a former student, ...

    The students who swarmed Florida's state capitol in the wake of Marjory Stoneman Douglas High massacre face pushback in Legislature.

    More >>

    The students who swarmed Florida's state capitol in the wake of Marjory Stoneman Douglas High massacre face pushback in Legislature.

    More >>
  • Florida school shooting: 'abject breakdown at all levels'

    Florida school shooting: 'abject breakdown at all levels'

    Thursday, February 22 2018 11:34 PM EST2018-02-23 04:34:46 GMT
    Friday, February 23 2018 5:31 AM EST2018-02-23 10:31:36 GMT
    (Mike Stocker/South Florida Sun-Sentinel via AP). Mourners attend the funeral service for Marjory Stoneman Douglas High School assistant football coach, Aaron Feis. at the Church by the Glades in Coral Springs, Fla., Thursday, Feb. 22. 2018. Football p...(Mike Stocker/South Florida Sun-Sentinel via AP). Mourners attend the funeral service for Marjory Stoneman Douglas High School assistant football coach, Aaron Feis. at the Church by the Glades in Coral Springs, Fla., Thursday, Feb. 22. 2018. Football p...

    'Abject breakdown on all levels': Florida high school where ex-student accused of fatally shooting 17 people reopening to teachers Friday amid revelations an armed officer on campus did nothing to stop suspect,...

    More >>

    'Abject breakdown on all levels': Florida high school where ex-student accused of fatally shooting 17 people reopening to teachers Friday amid revelations an armed officer on campus did nothing to stop suspect, other issues.

    More >>
  • NewsMore>>

  • Grand jury indicts Missouri governor who admitted affair

    Grand jury indicts Missouri governor who admitted affair

    Thursday, February 22 2018 5:35 PM EST2018-02-22 22:35:21 GMT
    Friday, February 23 2018 5:31 AM EST2018-02-23 10:31:42 GMT
    A St. Louis grand jury indicted Missouri Gov. Eric Greitens on a felony invasion of privacy charge related to the Republican's affair with a woman in 2015. (AP Photo/Jeff Roberson, File)A St. Louis grand jury indicted Missouri Gov. Eric Greitens on a felony invasion of privacy charge related to the Republican's affair with a woman in 2015. (AP Photo/Jeff Roberson, File)

    A St. Louis grand jury has indicted Missouri Gov. Eric Greitens on a felony invasion of privacy charge related to the Republican's affair with a woman in 2015.

    More >>

    A St. Louis grand jury has indicted Missouri Gov. Eric Greitens on a felony invasion of privacy charge related to the Republican's affair with a woman in 2015.

    More >>
  • Florida school shooting: 'abject breakdown at all levels'

    Florida school shooting: 'abject breakdown at all levels'

    Thursday, February 22 2018 11:34 PM EST2018-02-23 04:34:46 GMT
    Friday, February 23 2018 5:31 AM EST2018-02-23 10:31:36 GMT
    (Mike Stocker/South Florida Sun-Sentinel via AP). Mourners attend the funeral service for Marjory Stoneman Douglas High School assistant football coach, Aaron Feis. at the Church by the Glades in Coral Springs, Fla., Thursday, Feb. 22. 2018. Football p...(Mike Stocker/South Florida Sun-Sentinel via AP). Mourners attend the funeral service for Marjory Stoneman Douglas High School assistant football coach, Aaron Feis. at the Church by the Glades in Coral Springs, Fla., Thursday, Feb. 22. 2018. Football p...

    'Abject breakdown on all levels': Florida high school where ex-student accused of fatally shooting 17 people reopening to teachers Friday amid revelations an armed officer on campus did nothing to stop suspect,...

    More >>

    'Abject breakdown on all levels': Florida high school where ex-student accused of fatally shooting 17 people reopening to teachers Friday amid revelations an armed officer on campus did nothing to stop suspect, other issues.

    More >>
  • The Latest: Russians beat Czechs, now going for hockey gold

    The Latest: Russians beat Czechs, now going for hockey gold

    Thursday, February 22 2018 8:44 PM EST2018-02-23 01:44:26 GMT
    Friday, February 23 2018 5:31 AM EST2018-02-23 10:31:18 GMT
    (AP Photo/Bernat Armangue). Alina Zagitova of the Olympic Athletes of Russia performs during the women's short program figure skating in the Gangneung Ice Arena at the 2018 Winter Olympics in Gangneung, South Korea, Wednesday, Feb. 21, 2018.(AP Photo/Bernat Armangue). Alina Zagitova of the Olympic Athletes of Russia performs during the women's short program figure skating in the Gangneung Ice Arena at the 2018 Winter Olympics in Gangneung, South Korea, Wednesday, Feb. 21, 2018.

    The Russians have a good shot at winning their first gold medal of the Pyeongchang Olympics when teenage figure skaters Alina Zagitova and Evgenia Medvedeva take the ice for the women's free skate.

    More >>

    The Russians have a good shot at winning their first gold medal of the Pyeongchang Olympics when teenage figure skaters Alina Zagitova and Evgenia Medvedeva take the ice for the women's free skate.

    More >>
Powered by Frankly