Tuesday, September 2 2014 12:29 AM EDT2014-09-02 04:29:46 GMT
McDonald's, Wendy's and other fast-food restaurants are expected to be targeted with acts of civil disobedience that could lead to arrests Thursday as labor organizers escalate their campaign to unionize...More >>
McDonald's, Wendy's and other fast-food restaurants are expected to be targeted with acts of civil disobedience that could lead to arrests Thursday as labor organizers escalate their campaign to unionize the...More >>
Tuesday, September 2 2014 12:25 AM EDT2014-09-02 04:25:16 GMT
It's a crime that continues to generate anger and disbelief in Montgomery and beyond- the destruction of the home of Civil Rights icon Rosa Parks. The case took center stage this Labor Day at an annualMore >>
The community is uniting to help catch the criminals who desecrated a piece of Montgomery history. The vandalism of Rosa Parks' home angered many across the city and hundreds have donated in an effort to help find those responsible. Crimestoppers is hoping a bigger reward will crack the case.More >>
ELLENWOOD, GA (CBS46) -
An Ellenwood homeowner called 911 three times during a home invasion and said she could not get an operator on the phone.
Danielle Bryan was at home alone on Tuesday night around 8 p.m. She said a Jeep drove around her house and a man was looking through her window.
Bryan called 911.
"I am panicking and I need to call 911, and that's what I did, and I couldn't get anyone," said Bryan.
She called three times. DeKalb County 911 Center logs confirm Bryan called three times.
"The last thing you're doing is thinking 'I am going to just wait on and someone will eventually pick up,'" said Bryan.
The logs also show Bryan waited nine seconds, 11 seconds, and one minute and 21 seconds before hanging up. Bryan never got through to a dispatcher.
"If you hang up you're going to the end of the queue. You are going to the back of the line," said Marshall Mooneyham, director of DeKalb County 911 Center.
Mooneyham said the wait time, if any, is usually 10 to 30 seconds.
"Any time you get that message, to me that's excessive, realistically in DeKalb County that can happen," said Mooneyham.
Bryan said at least three men tried to break in and broke in her front door. She ran and hid in her bedroom closet. Her alarm company called her and then immediately got 911 on the line, bringing officers to her home.
Officers said they found shell casings from a gun outside her home.
"That minute could have been my life and I could have been dead, all because you guys didn't pick up the phone," said Bryan.
Mooneyham said he would look into why Bryan was waiting for one minute and 21 seconds.
On Thursday, DeKalb County reported they had a 50 percent increase in calls during the hour Bryan called. The 911 center handles an average of 105 calls per hour and the hour during Bryan's calls the center handled 151 calls.
Copyright 2014 WGCL-TV (Meredith Corporation). All rights reserved.
12 East Delano Avenue
Montgomery, AL 36105