CONSUMER ALERT: BBB warns of scam targeting Netflix users - WSFA.com Montgomery Alabama news.

CONSUMER ALERT: BBB warns of scam targeting Netflix users

BATON ROUGE, LA (WAFB) -

The Better Business Bureau is warning consumers of a phishing scam that targets Netflix subscribers.

Users who are targeted will be led to a phony webpage that may resemble the Netflix login page. The Netflix users will enter their account information, and the fake website will claim that the user's account has been suspended.

A fake customer service number is provided and a "representative" recommends the user download the "Netflix support software," which is remote login software that gives the fake representative full access to the user's account.

There are three indicators consumers should look for that show an email involved in this scam is not from Netflix. First, the phone number is not Netflix. Instead, the number belongs to a call center in India.

Second, the webpage is a popup.

Third, the "representative" wants to login to your computer via remote software.

Here are some tips from the Better Business Bureau to avoid this scam and others like it:

  • Never let someone login to your computer remotely. When another person logs in, he/she can do anything you can do on your computer. That person can access anything, including personal and financial information.
  • Do not click links in emails. It is better to type the address in the search bar manually.
  • If the URL seems odd, do not continue to go to the site. If it is a scam, it will most likely have an unusual URL. It will likely contain a common name but be accompanied by some jumbled letters or numbers.
  • Go to the company's website to verify a phone number. If you need to call a company, look it up on the company's official website. You make sure you are calling a legitimate number.

Copyright 2014 WAFB. All rights reserved.

  • NewsMore>>

  • The Latest: Browns pick Ohio State cornerback Ward 4th

    The Latest: Browns pick Ohio State cornerback Ward 4th

    Thursday, April 26 2018 6:31 PM EDT2018-04-26 22:31:36 GMT
    Thursday, April 26 2018 8:53 PM EDT2018-04-27 00:53:19 GMT
    (AP Photo/Tom R. Smedes, File). FILE - In this Oct. 22, 2016, file photo, Wyoming quarterback Josh Allen reacts after scoring a touchdown in the second half of an NCAA college football game against Nevada in Reno, Nev. Allen is expected to be a first r...(AP Photo/Tom R. Smedes, File). FILE - In this Oct. 22, 2016, file photo, Wyoming quarterback Josh Allen reacts after scoring a touchdown in the second half of an NCAA college football game against Nevada in Reno, Nev. Allen is expected to be a first r...
    The NFL has renewed an exclusive partnership with Amazon Prime Video for digital streaming of Thursday night games during 2018 and 2019 seasons.More >>
    The NFL has renewed an exclusive partnership with Amazon Prime Video for digital streaming of Thursday night games during 2018 and 2019 seasons.More >>
  • The Latest: South Korean president leaves for summit

    The Latest: South Korean president leaves for summit

    Thursday, April 26 2018 8:03 PM EDT2018-04-27 00:03:04 GMT
    Thursday, April 26 2018 8:52 PM EDT2018-04-27 00:52:10 GMT
    (AP Photo/Ahn Young-joon). South Korean President Moon Jae-in waves as he leaves to meet with North Korean leader Kim Jong Un, near presidential Blue House in Seoul, South Korea, Friday, April 27, 2018. North Korean leader Kim Jong Un and President Moo...(AP Photo/Ahn Young-joon). South Korean President Moon Jae-in waves as he leaves to meet with North Korean leader Kim Jong Un, near presidential Blue House in Seoul, South Korea, Friday, April 27, 2018. North Korean leader Kim Jong Un and President Moo...
    South Korean President Moon Jae-in leaves for summit with North Korean leader Kim Jong Un.More >>
    South Korean President Moon Jae-in leaves for summit with North Korean leader Kim Jong Un.More >>
  • Amazon raising price of annual Prime membership to $119

    Amazon raising price of annual Prime membership to $119

    Thursday, April 26 2018 5:59 PM EDT2018-04-26 21:59:01 GMT
    Thursday, April 26 2018 8:50 PM EDT2018-04-27 00:50:17 GMT
    Amazon has ventured into other business areas including, shipping and medical care, and now banking. (Source: AMAZON/CNN)Amazon has ventured into other business areas including, shipping and medical care, and now banking. (Source: AMAZON/CNN)

    Amazon says it will hike up the price of its Prime membership fee by 20 percent next month.

    More >>

    Amazon says it will hike up the price of its Prime membership fee by 20 percent next month.

    More >>
Powered by Frankly