12 NEWS DEFENDERS: River Region awash in 'caller ID spoofing' - WSFA.com Montgomery Alabama news.

12 NEWS DEFENDERS: River Region awash in 'caller ID spoofing'

MONTGOMERY, AL (WSFA) -

Before you answer your next phone call - it may not be who you think it is on the other end.

The Federal Trade Commission and the Federal Communications Commission are trying to come up with ways to stop telemarketers from transmitting false information to you caller ID, but the problem persists, and now some folks in the River Region are dealing with it.

The term is 'spoofing'. The FTC and the FCC both have rules against it. That could add up to tens of thousands of dollars in fines for telemarketing companies caught doing this.

But both commissions admit they're having trouble enforcing them.

In Prattville, Cheryl Lee felt a little unsettled when her phone rang and her caller ID showed her own name and number.

She answered the call, and heard a recording offering to lower her credit card interest rate.  That was all Lee needed to hear before she hung up. But she says other people she knows are experiencing similar calls and she wants to make everyone aware.

"Just to try to warn people, and let them know this is happening," says Lee. "For them to use a local number that's not connected with them whatsoever, to me just seems like it's not a very good business practice, or it's just not on the up and up."

Alabama Attorney General Luther Strange's office has received several recent complaints about spoofing.  While investigators there look into the complaints, they recommend reporting the issue to your phone provider if you've received these calls, and notifying the FTC.

That number is 1-877-FTC-HELP.

FCC info on Caller ID Spoofing:  http://www.fcc.gov/guides/caller-id-and-spoofing

Latest info from FTC about rules regarding spoofing:  http://www.ftc.gov/news-events/press-releases/2013/12/ftc-ends-rulemaking-caller-id-falsification-issues

Copyright 2014 WSFA 12 News.  All rights reserved.

  • DefendersDefendersMore>>

  • 12 NEWS DEFENDERS

    Food for Thought: 2 low scores at Eastchase

    Food for Thought

    Friday, August 18 2017 2:06 AM EDT2017-08-18 06:06:06 GMT

    Dining out? Check out this week's food inspection scores.

    More >>

    Montgomery county health inspectors visit restaurants every week. And every Thursday the 12 News Defenders bring you their findings. 

    More >>
  • 12 News Defenders

    Phone Bank Links

    Phone Bank Links

    Tuesday, August 15 2017 6:27 AM EDT2017-08-15 10:27:23 GMT
    (Source: WSFA 12 News)(Source: WSFA 12 News)

    Hundreds of people called in to a recent 12 News Defenders phone bank, which focused on scams in Alabama. Click here for links to the various services and organizations mentioned.

    More >>

    Hundreds of people called in to a recent 12 News Defenders phone bank, which focused on scams in Alabama. Click here for links to the various services and organizations mentioned.

    More >>
  • defenders

    Opelika Power warns customers about scams

    Opelika Power warns customers about scams

    Friday, August 4 2017 7:01 PM EDT2017-08-04 23:01:30 GMT

    Opelika residents have reported scam attempts being made on behalf of Opelika Power Services, and now the company is stepping in to put an end to the trickery.

    More >>

    Opelika residents have reported scam attempts being made on behalf of Opelika Power Services, and now the company is stepping in to put an end to the trickery.

    More >>
Powered by Frankly