Some cell phone carriers offering ways to stop robocalls

Some cell phone carriers offering ways to stop robocalls
(Source: Sweeps Feed)

(SWEEPS FEED/WSFA) - Are you tired of spam, scam and robocalls coming through on your cell?

Sure – there are third-party apps available to help manage the madness– but now major phone carriers are stepping up, too, with their own protection plans. But how effective are they and are they worth it?

Barb Allen says she gets bogus phone calls all the time, mostly in the form of robocalls.

According to the most recent industry numbers, consumers average nearly 1.7 billion mobile robocalls a month.

Cyber security expert Morey Haber says most major cell carriers now offer you some control.

"Cell phone carriers do have programs built into their own systems," Haber said. Or you might have to download an app.

Some carriers will automatically block calls, others provide an advanced caller ID and some alert you to calls likely to be spam. Some services are free, others charge a "monthly fee."

It may depend on the service offered and your wireless plan.

Barb says she tried a free trial for spam alert from her carrier but didn't believe the fee was worth it.

"Well, I was hoping that it would identify the calls a little bit better and then I would know, 'don't answer that potential spam', but I found it wasn't all that reliable," Barb Allen said.

Before you decide, Haber says, check the privacy policy to see what, if any, information the carrier is collecting or sharing. Read reviews and research limitations on the service.

Barb says, for now, she's using the settings that came with her actual phone, but isn't ruling out trying a carrier app again.

"If I thought it was very valuable and that they would block 80 percent of the calls, I would feel it would be valued to go ahead and pay extra for that," Allen said.

The Federal Communications Commission says you can report bogus calls by going to consumercomplaints.fcc.gov.

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