City To Make 911 Changes - WSFA.com Montgomery Alabama news.

City To Make 911 Changes

When disaster strikes, most people know help is just three numbers away. The 911 system in Montgomery is about to undergo some changes.>

Rob Stuart, the communications chief says, "What we plan on doing is taking this position right here which is a police dispatcher, who dispatches all the calls for police service for the city ... We will take this position and split it, geographically the city will be split into two parts."

By doubling their efforts, calls for help will find their way to the responding officer faster, "What this will do for us is to allow us to dispatch quicker, so that calls won't become bottle necked with one operator. And at the same time allow officers who need to call in for assistance to be able to get on the radio and not be impeded by the fact that the dispatcher is having to transmit to another unit ."

So what happens now if an officer needs help and a conversation is on the channel?

Stuart says, "So there is a red button on the radio he carries on his hip and in his car. If he pushes that button, then he preempts any other conversation."

A new channel can also benefit you in times of disaster, when you need help and you need it fast.

Stuart adds,  "When he calls in or when we have something like we had at the fun zone, then we can take a large number of calls in a very short period of time and get them to the officers."

He says the biggest cost will be in personnel. They will have to add 6 people to man the position 24 hours a day, 7 days a week. That amount is about 200 thousand dollars.

Reporter:  Ashley Anderson

ashleya@wsfa.com

  • NewsMore>>

  • Trump condemns Russia probe after Putin talks

    Trump condemns Russia probe after Putin talks

    Monday, July 16 2018 12:15 AM EDT2018-07-16 04:15:15 GMT
    Monday, July 16 2018 12:21 PM EDT2018-07-16 16:21:46 GMT

    Speaking during a joint news conference with Russian President Vladimir Putin in Helsinki, he reiterates that there was "no collusion" between his campaign and the Russian government.

    More >>

    Speaking during a joint news conference with Russian President Vladimir Putin in Helsinki, he reiterates that there was "no collusion" between his campaign and the Russian government.

    More >>
  • Prime time: A day of deals at Amazon, and at its rivals

    Prime time: A day of deals at Amazon, and at its rivals

    Monday, July 16 2018 3:25 AM EDT2018-07-16 07:25:22 GMT
    Monday, July 16 2018 12:17 PM EDT2018-07-16 16:17:21 GMT
    (AP Photo/Patrick Semansky, File). FILE- In this Aug. 3, 2017, file photo, Myrtice Harris applies tape to a package before shipment at an Amazon fulfillment center in Baltimore. Amazon's Prime Day starts July 16, 2018, and will be six hours longer than...(AP Photo/Patrick Semansky, File). FILE- In this Aug. 3, 2017, file photo, Myrtice Harris applies tape to a package before shipment at an Amazon fulfillment center in Baltimore. Amazon's Prime Day starts July 16, 2018, and will be six hours longer than...

    This year's sales event, which starts Monday afternoon, will be six hours longer than last year's and will launch new products.

    More >>

    This year's sales event, which starts Monday afternoon, will be six hours longer than last year's and will launch new products.

    More >>
  • Police: Suspect dead after wounding 3 Kansas City officers

    Police: Suspect dead after wounding 3 Kansas City officers

    Sunday, July 15 2018 2:28 PM EDT2018-07-15 18:28:56 GMT
    Monday, July 16 2018 12:17 PM EDT2018-07-16 16:17:07 GMT
    (Source: KHSB/CNN)(Source: KHSB/CNN)

    Authorities are searching for a suspect in the shooting of two police officers in Kansas City, Missouri. Police spokesman Jacob Becchina said Sunday that the officers' conditions aren't available.

    More >>

    Authorities are searching for a suspect in the shooting of two police officers in Kansas City, Missouri. Police spokesman Jacob Becchina said Sunday that the officers' conditions aren't available.

    More >>
Powered by Frankly