The phones are ringing off the hook at the Alabama Unemployment Compensation Call Center. Supervisor Donna Andrews says the center gets, "Around 2,000 calls a day."
Andrews says there at two ways to file: on line and on the phone. There are a few things you need to have on hand before you file:
-The name, address and phone number of your last two employers.
- Your bank routing and account numbers, if you would like direct deposit.
- Your driver's license number or non-driver identification.
- Your social security number.
By phone, the process takes 10 to 15 minutes not including the wait time to speak to a specialist. "You have to wait on hold for 30, 40 minutes and some times an hour," Andrews tells us.
Don't have the time to sit on the phone? Just head to the world wide web. All you have to do is log on to the Department of Industrial Relations web site at www.dir.alabama.gov.
Andrews says the online process may, "Take about 20 minutes."
It's not just about unemployment. Industrial Relations Spokesperson Tara Hutchison says once you file, you're automatically signed up for employment services. She says you are, "Automatically registered on Alabama job link."