500 jobs coming to Montgomery as SYKES Enterprises opens customer support center

Published: Jun. 25, 2015 at 1:48 PM CDT|Updated: Jul. 25, 2015 at 3:14 PM CDT

MONTGOMERY, AL (WSFA) - A new customer support center is coming to East Montgomery and is expected to create more than 500 jobs. The jobs will come online over a 3-year period.

SYKES Enterprises, based out of Tampa, Florida, operates customer contact management centers around the world. It's newest facility is expected to open in Montgomery by this summer and will be located at 201 Technacenter Drive.

Hiring is expected to begin immediately and 250 are wanted for opening in September. Full and part-time positions are available and positions pay around $10 per hour, plus bonuses.

Montgomery Mayor Todd Strange called the announcement "great news" for the local economy, "but just as significant is that SYKES chose Montgomery. They found in Montgomery a place that could deliver their high standards, proving once again our city has earned a reputation for being a great place to do business."

Rob Duncan, Senior Vice President for SYKES North America operations, echoed the mayor's statement saying "We are coming to Montgomery mainly because of the people." He said the company specializes in developing people and delivering the right workforce to Fortune 500 companies. "We see all those characteristics in the great people of Montgomery..."

"So, if you're calling someone for customer service or tech support, we handle those for companies," Duncan said. "Again, we've got close to 20 centers around the US and Canada that we handle that for. We also do it in 21 other countries."

"We look forward to a great relationship with our new friend and partner SYKES," said Montgomery County Commission Chairman Elton Dean.

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