Call center expanding, 300 new jobs coming to Montgomery

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MONTGOMERY, AL (WSFA) - Some 300 new jobs are coming to Alabama's capital city, Montgomery Area Chamber of Commerce and local leaders announced Wednesday. Expert Global Solutions (EGS), a call center, announced its office expansion, which also includes a $1 million capital investment.

EGS, formerly known as NCO Financial Systems, has been operating in Montgomery since 2001. The company is a global service organization, delivering leading outsourced solutions for customer and financial care. They have more than 40,000 employees in over 70 locations around the world. Officials say they have already starting hiring new employees in Montgomery.

"We are thrilled to be able to bring 300 jobs to the Montgomery community and to provide facility enhancements to our employees that will allow us to better serve our clients," Montgomery Site Director Pat Deprospo says. The company handles around 275,000 transactions a month, typically of a financial nature, Deprospo explained.

In addition to bringing new jobs to the area, officials say EGS will invest $1 million in facility upgrades and improvements at its Montgomery offices, located in Executive Park Drive.

Success breeds success," says Montgomery Mayor Todd Strange. Strange has become very familiar with businesses like EGS. "We, for a number of years, have been very big in the call center industry around here. We've got thousands and thousands of jobs that are in the call center industry."

"Being able to not only attract an industry leader like EGS, but also help it expand is proof of what can be accomplished when elected and community leadership work together like we do in the River Region," said Montgomery County Commission Chairman Elton N. Dean Sr. "We value our partnership with EGS and stand ready to support them during this exciting new phase."

Montgomery Area Chamber of Commerce Chairman of the Board of Directors W. Russell Tyner added, "Today we are celebrating another success story for Montgomery. We are fortunate to have EGS in our community and are proud to know we have the kind of business climate that allows companies like this one to thrive."

The company is looking to fill part-time, full-time, and supervisor positions.

ON THE WEB: www.egscorp.com/careers